Payment Methods

1. Accepted Payment Method

We currently accept PayPal as our sole payment method at checkout.

All transactions are handled directly on PayPal’s encrypted and PCI-DSS-compliant servers. Futefy never collects, accesses, or stores your sensitive financial details or card numbers.

Payment Methods Not Accepted

We do not support the following payment types:

• Cash on Delivery (COD)
• Paper checks or money orders
• Direct wire or bank transfers outside of PayPal
• Cryptocurrency
• Gift cards or prepaid vouchers from third-party retailers

2. Currency

All orders placed on futefy.com are billed in U.S. Dollars (USD).

If your funding source or PayPal account is registered in a different currency, PayPal will calculate the conversion rate automatically at checkout. Any conversion or foreign exchange fees applied are determined entirely by PayPal or your card-issuing bank.

3. Payment Authorization and Verification

To prevent unauthorized activity and protect buyer accounts, payments undergo standard verification during checkout:

Orders that fail verification or are flagged by PayPal may be delayed or automatically canceled.

4. Payment Timing

Payment is authorized and captured immediately when your order is placed.

• A payment receipt and order confirmation will be emailed to you immediately after completion.
• Orders enter our fulfillment process only after payment has been fully confirmed by PayPal.

5. Failed or Declined Payments

If your PayPal transaction cannot be completed, common reasons include:

• Insufficient funds in your PayPal balance or linked bank account
• Declined authorization from the underlying card linked to your PayPal
• Security flags or regional spending restrictions placed by your bank or PayPal
• Mismatched billing information

If you encounter an issue at checkout, we recommend:

• Checking your funding source details and available balance within PayPal
• Linking an alternate debit or credit card to your PayPal account
• Contacting PayPal Support or your card issuer directly to authorize the payment

6. Security and Fraud Protection

We prioritize the safety of your online transactions:

• End-to-End SSL Encryption: All data transmitted through our website is encrypted with standard TLS/SSL protocols.
• PCI-DSS Certified: Transactions are routed through PayPal’s tier-1 security infrastructure.
• Data Privacy: Futefy does not store or process card numbers, bank credentials, or security PINs on our servers.
• PayPal Buyer Protection: Eligible purchases benefit from PayPal's comprehensive buyer protection coverage.

7. Taxes and Additional Charges

Applicable sales tax is calculated automatically at checkout based on your delivery address. Futefy never adds hidden handling or payment surcharges. Any additional transaction fees are solely governed by your card issuer's foreign transaction terms.

8. Refund Processing

Approved refunds are issued strictly back to the original PayPal account or funding card used during the transaction.

9. Chargebacks and Payment Disputes

If you notice a billing concern or an issue with your delivery, please contact our support team first before opening a dispute or chargeback with PayPal. We are always ready to assist and resolve any issues quickly and amicably.

10. Changes to Payment Information

Once an order has been authorized and placed through PayPal, the transaction details and payment method cannot be altered. If you need to make changes, please contact us immediately to cancel the order (if processing has not begun), and place a new order.

11. Contact Futefy

If you have questions about our products, orders, shipping, returns, payments, or any other aspect of your shopping experience, our customer support team is available to assist you.